Quantum Leaps Integration Counseling ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at quantumleaps.net or engage our integration counseling services.
This policy is governed by the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Information We Collect
Information you provide directly
- Contact information: name, email address, phone number when you complete our contact or booking forms.
- Service inquiries: the nature of your inquiry, including optional information about the type of psychedelic experience you wish to integrate.
- Session notes: if you become a client, confidential session notes created during integration counseling, retained securely as part of professional records.
- Newsletter subscriptions: your email address if you opt in to receive communications.
Information collected automatically
- Analytics data: anonymized website usage statistics including pages visited, time on site, approximate geographic location, and device type.
- Cookies: we use minimal essential cookies for site functionality. We do not use third-party advertising cookies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries and schedule consultations or sessions
- To provide integration counseling services
- To send newsletter content if you have explicitly subscribed
- To maintain professional records as required by ethical practice
- To improve our website and services through anonymized analytics
- To comply with legal obligations
3. Confidentiality of Session Information
Information shared during integration counseling sessions is held in the strictest confidence. We will not disclose any session content, identifying details, or your status as a client to third parties without your explicit written consent, except in the limited circumstances required by law:
- When there is imminent risk of serious harm to yourself or others
- When required to report suspected abuse of a minor or vulnerable adult
- When subpoenaed by a court of competent jurisdiction
4. Data Storage and Security
We take reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encrypted communication channels for virtual sessions
- Password-protected and encrypted storage of any digital records
- Secure third-party services (Calendly for scheduling, Netlify for form processing)
- Locked physical storage for any paper records
5. Third-Party Services
We rely on a small number of trusted third-party services to operate this website and our practice:
- Netlify — website hosting and contact form processing
- Calendly — appointment scheduling
- Email provider — for correspondence
Each of these services has its own privacy policy. We encourage you to review them. We do not sell, rent, or trade your personal information to any third party.
6. Your Rights Under Canadian Privacy Law
Under PIPA and PIPEDA, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete personal information
- Withdraw consent for the collection, use, or disclosure of your personal information at any time
- Request deletion of your personal information, subject to legal retention requirements for professional records
- Unsubscribe from newsletter communications at any time via the link in any email
To exercise any of these rights, please email contact@quantumleaps.net.
7. Retention of Records
Professional records related to integration counseling will be retained for the period required by applicable professional ethical standards and legal requirements, typically a minimum of seven (7) years from the date of last contact. After this period, records are securely destroyed.
Contact form submissions and newsletter signups are retained only as long as necessary for the stated purpose.
8. Children's Privacy
Our services are intended for adults aged 19 or older. We do not knowingly collect personal information from anyone under the age of 19. If you believe a minor has provided us with personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be communicated to active clients directly.
10. Contact Us
For any questions, concerns, or requests regarding your privacy or this policy, please contact:
Quantum Leaps Integration Counseling
Email: contact@quantumleaps.net
Vancouver, British Columbia, Canada